よくあるご質問

Is it possible to bring in food?

If you are staying at the hotel, or if you are using the lounge or private room, you are allowed to bring your own food.
What should I do if I am likely to arrive late?

Since private rooms are available for rent until 3:00 p.m., check-in is generally after 4:00 p.m. during day-trip hot spring business hours. If it looks like you will be late, please contact us by phone.
Where is the parking lot?

You can park your car in three places: in front of the entrance of Yunokoshi Onsen, before climbing the slope to the entrance of the hot spring, and after passing Yunokoshi Onsen.
Please tell me about the cancellation policy for accommodation

○Cancellation policy Same day cancellation: 100% The day before: 75% 2-7 days ago: 50% 8 days before: 0%
Please tell me about the preparation of amenities at the time of stay.

The amenities provided during your stay are as follows. Yukata Free rental of bath towels and face towels (these cannot be taken home) Rinse in shampoo and body soap in the bathroom Toothbrushes and razors are sold at the reception for 100 yen each
Please tell me how to access

You can come by car, or if you live in Gojome Town, you can use the "Gojome Town Demand Shared Taxi" and come to the entrance of Yunokoshi Onsen.
Where do you sell coupons?

A bath ticket for 11 times (equivalent to 5500 yen) is sold at 5000 yen at the reception. Please feel free to contact us.
Is it possible to pay by card?

Currently we only accept cash. note that.